Included with purchase of all OneAccess products (starting at shipment):

• One year warranty for the hardware (with RMA)
• Software support with additional fee

A specific Support Agreement is defined with the partner and may include some of the following services:

• Access to the partners' WEB : documentation, software releases
• Technical fact tracking
• Advance replacement
• Dedicated support engineer
• Other specific services needed by the partners

For additional information and to setup a commercial contact, email to: contact@oneaccess-net.com